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    Privacy Policy

    This page aims to help you understand what information we might collect about you and how we use it. CNCData (together with its affiliates, “cncdata.com”, “we” or “us”) is committed to respecting your privacy and that is why we have established this Privacy Policy. Our intention is to treat your information with utmost care and consideration. If you have questions or concerns regarding this statement, you should contact us as outlined below.

    CNCData offers innovative Data-Driven CX solutions for renowned global brands that seamlessly integrate data, human intelligence, and localised presence in the Asia Pacific and Oceania regions. Our approach empowers brands to acquire new customers, engage through personalised marketing strategies, and nurture enduring customer loyalty. We serve diverse industries and stand as a trusted partner for established and high-growth new-economy enterprises seeking to harness the region’s exponential growth potential by leveraging our local expertise and strong presence in Asia. With a dedicated team of over 200 professionals spread across 7 key countries in the Asia Pacific and Oceania – Australia, India, Malaysia, the Philippines, Singapore, Thailand, and Vietnam – CNCData is committed to delivering exceptional solutions for our customers.

    Our Privacy Policies provide an explanation of what information we collect, why we collect it and our  lawful basis for sharing the information.
    Your privacy matters to us, so please take the time to get to know our practices, and if you have any questions please contact us by emailing privacy@cncdata.com


    Our data is collected and compiled only through publicly-available information, such as search engines, respective company websites,  statistical bureaus, etc. 


    The collected data is simultaneously put through multiple data screening process which involves email & tele verification and Opt-in process – where any unsubscribes are removed to avoid spam conflicts and only opt-in contacts are added to our master database and offered to our clients and they are allowed to send first impression without obtaining any additional opt-in process. The verified data is then segmented according our standard classifications.


    We collect personally identifiable information when you register for an account, information on forms requesting information, support, or product and service information, and when you subscribe to our newsletter. We may also use personally identifiable information about you which is publicly available.


    We only collect identifiable personal information pertaining to business. We do not collect or store and personal identification pertaining to individuals. The information we collect and store is limited to, name, company address, business email address, business contact number and job title.


    We do not collect, store and share any personal information pertaining to individuals, such as gender, date of birth, identification numbers, home address, income, etc. 


    If you are not sure about anything we have described here, please contact us so that we can help. If you’re still unsure, it’s best not to use any of our services until we can answer all of your questions.


    We collect open and publicly available business information such as business name, business address, website, staff count, revenue, etc.  The collected business information will be processed and enriched via various censors and government data to create accurate business profile. The resulting profile is then made available to our customers and strategic partners.


    Information obtained from our websites or enquiries, such as name, email address and/or other information to learn more about our services or subscribe to our service, will be used from time to time to keep you informed of products and services in which you might be interested. You will always be provided with an opportunity to opt out of receiving such emails. Your contact information may also be used to reach you regarding issues concerning your use of our sites, including changes to this privacy policy.


    To enhance the Internet experience on our websites, we use cookies on your browsers, so that we can recognize the computer when you revisit the site. When you visit our sites, our servers and/or those of our service providers automatically record certain information that your web browser sends, such as your web request, IP address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, time and date of use and other information.


    The information we collect using cookies does not allow you to be personally identified, but we may link this information to our other data.  You can configure your browser to accept all cookies, reject all cookies, erase cookies or notify you when a cookie is set.



    We may make available any business profiles that we collect and compile from public web sources or through our routine updating process to our strategic partners and to our customers. We may disclose collected information, including Business Identifiable Information and Personal Identifiable Information to our strategic partners and to our customers purely for their marketing purpose and a right term of use is established prior to granting an access.


    We also give you the opportunity to “opt out” of having your information used for certain purposes. If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions included in each communication or by visiting /unsubscribe. After we receive your request, we will send you an email message to confirm that you have been unsubscribed.



    We may also use the collected Business Identifiable Information and Personal Identifiable Information for other business purposes, such as data analysis, improve our customer support, development of marketing and promotion plans and materials, statistical analysis of user behaviour,  product development, market research, etc


    We may amend our Privacy Policies from time to time. We will post the changes on our web site(s) in order to inform how we collect, use, manage, process, disclose and provide security for our information. Such changes will be updated on our web site(s), with the changes being reflected and with the revised effective date.


    If you have any questions, clarifications and comments regarding this privacy policy or our data compliance, you may write to us directly at privacy@cncdata.com

    Date Revised: 05  May 2023